I see many digital agencies falling into the trap of thinking they are online community management ‘experts’ just because they have created a great campaign in Facebook with 50,000+ fans or have generated 10,000 Twitter followers for their client. Read Further
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Current Heavy Chef Topic:
Community Management
Featured Articles
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The Community Management grid
I see many digital agencies falling into the trap of thinking they are online community [...]
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Top 5 online reputation disasters of 2010
We have had a few big brand blunders this year and most of them you’ll [...]
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ORM isn’t an automated tool, it’s hard work!
I’m sure a number of people think that Online Reputation Management is some automated process [...]
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Online Reputation Management Tools: The good, the bad and the ugly
The concept is pretty simple:
Business is about relationships. Relationships is about people.
People talk. Thus, businesses (need/want to) [...] -
Using augmented reality – Is it helping to achieve the marketing objectives?
Saatchi and Saatchi New York have recently used Augmented Reality as part of their Honey [...]

























