Category Archives: Hot Stuff

Top 150 Marketing Blogs

I just set a new goal for ourselves. The Heavy Chef blog will be, one day, some day, on this list. Check it out.

Top150

[thanks Nic]

- Fred

This week at World Wide Creative

I’m going on holiday. OK, it’s a short one but it’ll be well worth it, after bouts of weird sicknesses and insane work schedules over the past two months. On Thursday, I’m taking the family for a week-long sojourn to Macgregor, a small out-the-way country town somewhere in South Africa (I’ve yet had time to consult a map). If you’re a client, don’t even THINK about contacting me. I may not know where you live, but I know where you work, remember?

In the meantime, our small agency is in the capable hands of the studio head-honcho and all-round Web Marketing extraordinaire Mr Mike Perk. This week is an exciting one, as we’re closing off a couple of projects, and we’re getting cracking with some brand new ones.

  • We’ve just signed the account for an international wellness products company (nameless until we’ve signed NDA’s and all that) based in Australia and SA.
  • We’re starting on a new golf estate website.
  • World Wide Creative launched a press office on Biz-Community.

And, did I mention that I’m going on holiday?

- Fred

This week at World Wide Creative

I’m off sick for the first couple of days (more about that here), so not a lot going on with me at the moment. Fortunately, World Wide Creative hums along quietly without me. I missed the MMM today, so I’m not up to speed on the details, but here are some broad strokes:

  • We’re putting the final touches on a brand new hotel group website design this week. Watch this space - these guys are doing things differently…!
  • Our logo design for Creme & Cacao ‘The Decadent Food Company’ is nearly done. We’ll put that on this website once it’s signed off.
  • The intranet for Cape Nature is underway. The site is due to be live next month, so Paul, Shaun and the team are furiously finetuning the one’s and zero’s before due date.
  • We’re going live on Biz-Community, South Africa’s largest network of media agencies.
  • We’re sending out this month’s Heavy Chef Newsletter, one week late (my fault).

Don’t miss this month’s Heavy Chef Session - this month is going to be a corker! We have a special guest star who’s going to be sharing an internet story of success with us. Stay tuned.

- Fred

Where in the world are all the internet users?

Which country has the highest ratio of internet users? Sweden, apparently, at a 75.6% of their population browsing away happily. According to this map the top countries are Sweden, Holland, Portugal and New Zealand in terms of per capita ratio population surfing the net. Interestingly enough, the big developing nations, India and China are sitting at a lowly 3.7% and 10.9% respectively. South Africa and the UK, by the way, are at 10.3% and 62.3% at time of press. [Click on the map to view.]

World_internet_map

Congratulations Robin and Emma

Robin_emma

The World Wide Creative team would like to say congratulations to our programming guru Robin and his new wife Emma.

It was great to see the first thing Emma did on the morning after her wedding was to change her name on Facebook:-)

This week at World Wide Creative

Ayyye caramba, not a lot other than hard slog really. We got loads on, new projects starting, new prospects to work on. On Friday, however, we’re excited to get started on a new accelerator project. I will be quiet on the topic, as we’re still in the ’sharpening the axe’ phase, but watch this space for a kick-ass new World Wide Creative branded projects coming soon.

Other than that:

  • Congrats to Shaun for completing his first week unscathed by the madness that is the WWC studio.
  • We’re still looking for our award-winning designer. If you know of anyone, send them our way!

Until next week!
- Fred

Going the extra mile

Due to the time and effort that was taken to change the Spier site as a result of my comments last month, I thought a whole new post, rather than a passing comment was required to say thank you.

As observed from the comments and debate that took place it appears my post was only skim read by most, however not Spier. They have been very progressive dealing with the issue raised, which only affects 2% of their visitors. It is this type of effort that will distinguish their brand and customer service from the rest.

As an appreciation to Spier we would like to offer them an invitation to attend our next Heavy Chef Session at no cost. The session will be taking place at the World Wide Creative studio on the last Wednesday in August (29th).

- Nicola

Do I use .com, .co.uk or co.za?

This is a common question raised by most and is answered briefly but nicely below by Google at http://googlewebmastercentral.blogspot.com/2007/08/server-location-cross-linking-and-web.html:

Does location of server matter? I use a .com domain but my content is for customers in the UK.

In our understanding of web content, Google considers both the IP address and the top-level domain (e.g. .com, .co.uk). Because we attempt to serve geographically relevant content, we factor domains that have a regional significance. For example, ".co.uk " domains are likely very relevant for user queries originating from the UK. In the absence of a significant top-level domain, we often use the web server’s IP address as an added hint in our understanding of content.

Therefore if your target market is South Africa you are better having a co.za domain.

- Nicola

Website horror story

Check out this article in Business Week Online. It’s about a well-intentioned company being suckered by an evil web designer who registered their domains in his name, and then made off without satisfactorily completing their sites. To date, the company is stuck with two websites that cannot be updated and paints a poor reflection of their business.

I found this story quite disturbing, especially since I’ve actually met a designer who operates like this. The argument is whether the designer or design team should be allowed to register the domain names under their ownership.

At World Wide Creative, we made two critical decisions a few years back:

  • There would be no contractual agreement over an extended period. Should a client, for whatever reason, want to leave, they could do so.
  • Our clients own the domains.

I cannot understand what makes someone want to lock an unhappy client into a contract. Imagine a restauranteur having guests and then locking them in the restaurant after they complained.  Surely, if the relationship goes sour for any reason you’d want to let them leave, if they chose to?

This week at World Wide Creative

This week sees Sean, World Wide Creative’s newest member, join the WWC programming team. Welcome Sean! We’re looking forward to your skills complementing an ever-strengthening group of dynamos.

We’re excited over a couple of projects:

  • Creme & Cacao is a new company in South Africa. Led by Frank Meijer, a Master Chef from Holland, the company has big plans for the South African catering industry. In the same way that things changed when Vida e Caffe aised the bar with coffee, no one is going to accept a second-rate cake after tasting one of Frank’s masterpieces!
  • We also start designing a website for a brand new hotel group that’s launching across Southern Africa. This company, led by a longstanding veteran of the international leisure industry, will introduce a new level of service and luxury across a handful of highly unique destinations across South Africa and its neighbours. Watch this space for updates.
  • In House Fashion, perveyor of 2 of Young Designer Emporium’s top brands, launches its new website on the 1st August - courtesy of WWC. Our team collaborated to create a innovative new strategy, including website, web gallery and social media platform. More news next week.

That’s it for now. Look out for the impending new and improved look ‘n feel over the next few weeks on the Heavy Chef blog.

- Fred

Join the World Wide Creative team for a day of golf

Awcgolfday

One of the social investment projects we are involved in is the long-serving Autism Western Cape.

Anyone who has autism in their family, or who knows someone with Autistic Spectrum Disorder, understands what a tragic and debilitating affliction it is - as much for the family as for the individual. It is a trying and testing challenge that needs all the support available. This kind of support is not freely available in South Africa. Even in the UK, autism is not fully understood by the general public.

The resources we do have in SA are stretched to the limit and need as much assistance as possible. And so, in the name of winning, all round, Id like to invite anyone whos interested to partake in the Autism Western Cape annual golf day. Click here to contact Gerhard and book your place. Its only R2000 for a 4-ball. World Wide Creative will be there in full force, so youre welcome to join us.

And, yes, its tax deductable, and youll get to meet famous people, and probably end up in the newspaper. 

So, what are you waiting for?

(Click here to find out more about autism.)

- Fred

Apologies

90mins_mandela

Quick apologies for not being able to make the Nomadic Marketing Dinner this evening. Thought I would share with you some of the experience of where I went instead (Africa XI vs. Rest of the World XI). Couldn’t miss the opportunity to see Pele:-)

   

This week at World Wide Creative

Busy, busy, busy.

Mike and I are preparing for an all-out siege of new projects. We are still on the lookout for new members to our burgeoning team so if anyone out there thinks they have what it takes, please send us your C.V’s.

As for activity, this week sees some exciting snippets:

Catch you at the Heavy Chef Session podcast!

- Fred

Focusing on the buying process

Fred and I have been talking a lot about our marketing strategy for World Wide Creative lately and as such have been planning changes to our Website, The Heavy Chef Project, Advertising and the usual marketing mix. The problem I sometimes have with marketing is the focus it places on selling rather than the buying process. Or should I rather say; the problem I have when I do marketing.



The web has changed dramatically over the last couple of years and the idea of “if they see me they will buy” just doesn’t ring true. The consumer no longer responds to the TV ad by rushing out and purchasing the latest product - in fact they haven’t done that for quite a while now. They are information gatherers, a tribe that absorbs thousands of messages a day, sifts through them sub-consiously and retains what is applicable to them. Each one is an individual, each one choosing to retain that message for a different reason to the next. How then is it possible to put up a sign with a picture of your product and a snappy line that say “we make your dreams come true” going to work?



We have to understand each and every one of our potential buyers and more importantly the process they take to buy our product or service. We need to ensure we are part of that information gathering process so that when they are at the point of saying: “Yep I’m ready to buy now” our product/service is in front of them. To do this we need to intricately understand the route they take, the alley ways and paths they go down, whilst subtly persuading them along the way.



This is much easier said than done as it requires an extreme amount of planning. If we are designing and implementing a web strategy for a client, it is almost impossible to persuade them that 2/3 months worth of analysis, research, brain storming and getting into the minds of their users is required before we can even tell them how there website/blog/web marketing is going to work. The reason being is one still views the web from an “old” marketing perspective: If I place an ad in a paper people will buy my product - if I put up a website people buy my stuff.


I am really looking forward to the next couple of years and seeing how the growth of Web 2.0 changes the way businesses not only think about the web but marketing as a whole.

- Perky

Clients achieving success online

Maserati’s Reinhart Schwendinger has scored a scoop in last weekend’s Cape Argus. We salute you Reinhart for successfully hogging the media spotlight once again! (Click on the pic to see it fullscreen.)

Weekend_argus_07_july_2007_cropped_

Verity, the South African singer/songwriter, continues to amaze us with her unflappable desire to achieve her goals. Through the website we created, Verity has sold over 1300 CDs of an album that does not exist. Find out more at www.iamverity.com.

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