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	<title>Comments on: Dear Community Manager: Have you complimented a user today?</title>
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	<link>http://www.heavychef.com/dear-community-manager-have-you-complimented-a-user-today/</link>
	<description>Practical Learning About Digital Marketing</description>
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		<title>By: Joy-Mari</title>
		<link>http://www.heavychef.com/dear-community-manager-have-you-complimented-a-user-today/comment-page-1/#comment-483</link>
		<dc:creator>Joy-Mari</dc:creator>
		<pubDate>Wed, 10 Dec 2008 14:20:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.heavychef.com/?p=795#comment-483</guid>
		<description>Even some of our more notable bloggers do not respond to blog comments or Twitter replies. It&#039;s so sad.</description>
		<content:encoded><![CDATA[<p>Even some of our more notable bloggers do not respond to blog comments or Twitter replies. It&#8217;s so sad.</p>
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		<title>By: Louis Janse van Rensburg</title>
		<link>http://www.heavychef.com/dear-community-manager-have-you-complimented-a-user-today/comment-page-1/#comment-484</link>
		<dc:creator>Louis Janse van Rensburg</dc:creator>
		<pubDate>Wed, 10 Dec 2008 06:23:13 +0000</pubDate>
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		<description>Well said Angela!

When I consult to client communties, I&#039;m amazed (read: shocked!) how frightened they are to engage.

It&#039;s not that they don&#039;t want to, they just don&#039;t know how to. I think they often get caught up in the technology-bit of communities rather than the human side.

If you know of some highly recommended reading re managing online communities, please let me know... I&#039;m trying to put together some concrete guidelines.</description>
		<content:encoded><![CDATA[<p>Well said Angela!</p>
<p>When I consult to client communties, I&#8217;m amazed (read: shocked!) how frightened they are to engage.</p>
<p>It&#8217;s not that they don&#8217;t want to, they just don&#8217;t know how to. I think they often get caught up in the technology-bit of communities rather than the human side.</p>
<p>If you know of some highly recommended reading re managing online communities, please let me know&#8230; I&#8217;m trying to put together some concrete guidelines.</p>
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		<title>By: Angela Connor</title>
		<link>http://www.heavychef.com/dear-community-manager-have-you-complimented-a-user-today/comment-page-1/#comment-482</link>
		<dc:creator>Angela Connor</dc:creator>
		<pubDate>Wed, 03 Dec 2008 03:59:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.heavychef.com/?p=795#comment-482</guid>
		<description>Thanks for the mention Louis! I have to say that this is such an important part of being a community manager. It&#039;s easy to get caught up in the growth and day-to-day issues that you can lose sight of keeping the people who make it all worthwhile, happy.</description>
		<content:encoded><![CDATA[<p>Thanks for the mention Louis! I have to say that this is such an important part of being a community manager. It&#8217;s easy to get caught up in the growth and day-to-day issues that you can lose sight of keeping the people who make it all worthwhile, happy.</p>
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