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Effective online community management – 1% inspiration, 99% perspiration Posted in Community Management, Concocted by Fred Roed, 9 comments
Published on 21 October 2010

At World Wide Creative we get a fair amount of requests for things like ‘viral campaigns’, ‘building communities’, and, of course, ‘a site sorta like Facebook crossed with YouTube’.

Sometimes, some of the ideas that these requests are based on, are pretty good. The problem arises when the entrepreneur / manager behind them thinks that those ‘ideas’ are enough.

They’re not. Ever.

Ideas are easy. But great companies are not built on great ideas. They’re built on great people implementing great ideas.

This especially applies to digital marketing – and we’re making the leap from a cocky digital marketing agency that thought ideas could move mountains, to a cocky digital marketing agency moving mountains on the back of ideas.

The saying “1% inspiration, 99% perspiration” may seem, erm, obvious, but believe me there are enough examples of companies who believe that their idea will float no matter what. Look at what’s involved, after the boat is cast into the water:

  • IdeaMonitoring
  • Measurement
  • PR and Syndication
  • Responding
  • Filtering
  • Forwarding
  • Secondary Conceptualising
  • Reviewing and redirecting

In the same way that viral campaigns are seldom just about just the idea, community management campaigns may start on a great premise, but they require blood, sweat and tears to gather sufficient momentum to make it successful (and profitable).

At World Wide Creative, we’re learning from experience. We now know to communicate clearly to our clients – well in advance – how difficult effective these campaigns are to run.

Great ideas are essential, but they take work to work.

Read more posts by Fred Roed

Fred Roed

Fred is the CEO of digital marketing agency World Wide Creative. Fred co-founded The Heavy Chef Project, as well as Ideate, a forum for African entrepreneurs. Fred focuses on online brand building, marketing strategy and loud Hawaiian shirts. Fred is famous for his sartorial excellence, long diatribes about music and fanatical attention to detail when making pizza. Follow Fred on Twitter: www.twitter.com/Fred_Roed

Related posts:

  1. What is Online Community Management?
  2. Building an online community within Facebook
  3. Three Key Stages of Growing a Community Online
  4. 3 Things Lady Gaga is doing right in Community Management
  5. Twitter strategy as part of Community Management – Some examples

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  1. ajnel says

    Very good read… tx!

  2. Fred Roed says

    Thanks AJ – and thanks for your ongoing support of The Heavy Chef community.

  3. James says

    Completely agree with you Fred. It is amazing how many people think they are entrepreneurs because they wake up one morning with an Idea. Its all about implementing that idea and taking it further than just a brand and website (which like you say, often means “blood, sweat and tears”)

  4. Fred Roed says

    Amen to that James.

    On an aside, it’s sometimes interesting that there are more than a few entrepreneurs who’ve built their company / community / brand successfully, then downplay how bloody hard it was to do.

  5. zibuka says

    This quote by Ashleigh Brilliant sums it up nicely – “Good ideas are common – what’s uncommon are people who’ll work hard enough to bring them about”

  6. Fred Roed says

    That’s excellent Zibuka – too right.

  7. Alain Weyers says

    Awesome article. No substitute for hard work

  8. Rory Berry says

    Preaching to the converted, have seen many an idea go nowhere due to lack of actual work being done. That being said I have also seen some great idea’s flourish due to good old fashioned elbow grease being put in.

    Great read, thanks Fred!

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