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Free Coffee = Free Online Buzz: A Case Study Posted in Branding Online, Digital Strategy, Concocted by LouisJvR,
Published on 7 October 2008

free coffee

Have you heard of Joffrey’s Coffee & Tea Company?

Essentially, a company that sells… coffee..and…tea – you got that right ;) ?

Well, they launched a brilliant web campaign in the middle of this year to promote their new flavoured coffee range “Jamaican Me Crazy”.

The campaign was based on getting bloggers and techies-alike to ‘beta’-test Joffrey’s new range and thus generate buzz online (and offline), use social media to build a brand as well as drive traffic to Joffrey’s site. Thus, Joffrey’s Java Beta Test was born.

The gist of the site: Bloggers signed up to try a FREE sample of Joffrey’s “Jamaican Me Crazy” flavoured coffee (being posted to them) and were given a trackback link to their blog from the test site.

The reach of this campaign was amazing:

According to ActiveRain blog, this campaign worked nicely because:

#1, they’re targeting a very specific audience, bloggers & techies to help spread the word…

#2, they’re talking to bloggers & techies in their own language…

#3, they’re giving away 2 excellent, tangible freebies…

#4, they’re using the power of social marketing (word of mouth) to spread the word about the promo…

#5, the result… they’re getting lots of attention from bloggers and social networking sites…

In addition to the already amazing coverage Joffrey’s got from this campaign, they also used it as a market research tool based on a 1 000 bloggers – these were the insights they got out of this survey:

  • Average age of Java Beta Tester: approximately 31.5 years old
  • Coffee preferences:
  • > 93% prefer regular, 7% prefer decaf
  • > 59% prefer traditional coffee, 41% prefer flavored coffee
  • Cups of coffee per day:
  • > 1-2 = 45%
  • > 2-4 = 35%
  • > 4+ = 20%
  • Sweetener and cream preferences:
  • > Cream + sweetener = 50%
  • > Black = 25%
  • > Cream only = 19%
  • > Sweetener only = 6%

This is a fantastic case study for launching a simple web marketing campaign, add something tangible in the mix, understanding your target audience and being authentic in your message.

Great work Joffrey’s! And great work to their web PR team!

Read more posts by LouisJvR

LouisJvR

Louis is the Johannesburg manager of web marketing firm World Wide Creative. Louis is also known as the ‘Case Study Guy’ with an encyclopaedic knowledge of research resources to support the strategic initiatives he is involved in. In between organising Heavy Chef Sessions in the Gauteng region, Louis happens to have a mean sidestep on the rugby field. With his silky skills, dashing good looks, Colgate smile and cunning wit, Louis is the high school quarterback of the World Wide Creative marketing team.

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