Due to the time and effort that was taken to change the Spier site as a result of my comments last month, I thought a whole new post, rather than a passing comment was required to say thank you.

As observed from the comments and debate that took place it appears my post was only skim read by most, however not Spier. They have been very progressive dealing with the issue raised, which only affects 2% of their visitors. It is this type of effort that will distinguish their brand and customer service from the rest.

As an appreciation to Spier we would like to offer them an invitation to attend our next Heavy Chef Session at no cost. The session will be taking place at the World Wide Creative studio on the last Wednesday in August (29th).

- Nicola

Read more posts by Mike Perk

Mike is the Managing Director of digital marketing agency World Wide Creative and co-founder of The Heavy Chef Project. A video blogger who happens to know a fair amount about web marketing; presenting on SEO, Usability and Analytics at digital conferences and marketing courses worldwide. A passionate Spurs fan, Mike also co-hosts the popular football video blog: Free-Kick.tv.

Follow Mike on Twitter: www.twitter.com/mikeperk

Related posts:

1. This week at World Wide Creative
2. July Heavy Chef Session: Can a Blog Accelerate Your Profit?’
3. Heavy Chef Session Today – Attend for Free
4. The first Heavy Chef Session workshop will be on March 7
5. Website Profitability through My Space? We’re not sure.