As observed from the comments and debate that took place it appears my post was only skim read by most, however not Spier. They have been very progressive dealing with the issue raised, which only affects 2% of their visitors. It is this type of effort that will distinguish their brand and customer service from the rest.
As an appreciation to Spier we would like to offer them an invitation to attend our next Heavy Chef Session at no cost. The session will be taking place at the World Wide Creative studio on the last Wednesday in August (29th).