Jon Bishop is the head of Innovation Communications at PayPal UK. Before joining PayPal, Jon was the head of social media at Gumtree.com where he proposed and executed Gumtree’s first social media strategy based on their brand and business needs. With rich experience in the industry, we asked Jon to compare the two communities and also explain how to build a loyal community around a non-tangible brand such as PayPal. Read Further
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