Tim Shier from online reputation software company, Brandseye, shares his thoughts on ORM. What it is and how we as businesses should best approach it.Tim offers some must see tips and advice if you want to make a success of the opportunities and treats that ORM will throw at you.
Comment
Would certainly agree with much of what appears in the video, and thought it interesting that Tim recommends not always responding and getting sucked into a situation – possibly making it worse. It’s a judgement call and good advice. Having a clear social media strategy, processes and procedures can also help manage these situations.