Inclusive is defined as “including all the services or items normally expected or required.” In a business sense, it’s known as “a sustainable business that benefits low income communities.” Someone has to lead these teams, so what are the characteristics of inclusive leaders?
The ENEI (Employers Network for Equality and Inclusion) defines inclusive leadership as: “leaders who are aware of their own biases and preferences, actively seek out and consider different views and perspectives to inform better decision-making. They see diverse talent as a source of competitive advantage and inspire diverse people to drive organisational and individual performance towards a shared vision.”
According to the Harvard Business Review, teams with inclusive leaders are 17% more likely to report that they are high performing, 20% more likely to say they make high-quality decisions, and 29% more likely to report behaving collaboratively .
Six traits or behaviors to distinguish inclusive leaders
A sense of humility is vital to great leadership because it authenticates a person's humanity.
An inclusive leader’s commitment to the organisation, the brand and all of the people who are a part of it, is always right up front.
Awareness of bias
Approaching interactions, discussions and especially conflict with curiosity and transparency.
Inclusive leaders are more open to new experiences, which enables them to approach problems (and people) assertively.
Inclusive leaders take time to build relationships. This makes it easier to build trust, resolve conflicts, and collaborate.
Inclusive leaders help build interpersonal connections that contribute to a multicultural workforce.
While, on the topic of leadership, Colin Hall, the ex-CEO of WoolTru, and the ex MD of South African Breweries is regarded among the top leaders in South African business. Colin has six decades of business experience and he will be on the Heavy Chef masterclass stage this June. You can watch his interview with Heavy Chef Anchor, Caley Africa, here.
Tickets are still available. Book yours here: