A good digital presence has become a must for small businesses in South Africa. The internet – and almost any business opportunity - is where the customers are.
In part one of this series, WWC CEO Mike Perk offered some insight into how to make effective requests of your team. This article will explore the other side of the request, which is the subsequent agreement through a promise to keep it.
Mike Perk has learned many lessons during his company’s pivot from being a digital agency to being a digital transformation firm. In this article, Mike shares two particularly important lessons with you. Two very simple things that are critical to enabling your team and getting buy-in during your digital transformation journey. These two things are the art of making requests, and the power of keeping your promises. Read more here.
Digital Transformation is the buzzword of our days and while everyone agrees that businesses need to invest in digital innovation it can be a daunting and complex practice. It's also a cultural change that pushes businesses to challenge the status quo and learn from trial and failure. But where do you even start, you ask. Operations and transformation superhero, Robin Hook, writes for Heavy Chef on defining digital transformation, or DX, and how we can embrace it.
Mike Perk has been the digital industry since the '90s, contributing to 16 pager internet marketing magazines back when Google didn't even exist. Now, Perk is considered one of the top DX (um, that'd be 'digital transformation') consultants working in Africa. He is British though, so, in this critical presentation on digital change management, Perk uses 'The Great Escape' as a backdrop to four singular elements to remember when entering the 4th Industrial Revolution.
Heavy Chef hosted innovation leader and CEO of First National Bank, Michael Jordaan. His presentation focused on how FNB is leveraging digital as a tool for advancement and innovation in the banking sector. The talk also encompassed some of Jordaan's key learnings during this exciting phase of development.