Sign Up

How To

Create Business Systems

In this recipe you will learn to develop and implement efficient systems using Google Suites, optimize processes, and cultivate a culture of continuous improvement.

Tuck In

About This Recipe


Business process management specialist, Dominique Binns goes through the process of revolutionizing business operations step by step. From mapping out workflows to creating efficient documentation using Google Suites, she shares practical strategies for optimizing processes. 

Refine your systems for seamless execution, ensuring they meet the unique needs of your business. You'll also explore ways to cultivate a culture of continuous improvement, soliciting feedback and adapting to challenges with confidence. 

Cover These 10 Steps


  • Step 1: Assess Your Needs

  • Step 2: Define Processes

  • Step 3: Choose Your Tools

  • Step 4: Document Procedures

  • Step 5: Standardise Operations

  • Step 6: Train Your Customers and Suppliers

  • Step 7: Test and Refine

  • Step 8: Automate Where Possible

  • Step 9: Monitor and Maintain

  • Step 10: Scale and Adapt

Is This The Recipe For You?

Watch these videos to understand, who our Heavy Chef is, what the topic is, what mistakes entrepreneurs often make when it comes to this topic as well as the benefits it brings.


Who Is Our Heavy Chef?

Dominique Binns is a consultant across a wide spectrum of business units, including communications and marketing, business process management (BPM) and operations management. A generalist with quite a wide T-Line, Dominique has successfully founded two digital agencies - one of which she has since exited. Her existing company, Modo, serves entrepreneurs across BPM design, marketing and design education and agency services for large corporates.

Dominique completed formal education and training ranging from Disaster Management to Psychology and International Business and has had the pleasure of working with clients including Future Females, Tyme Bank’s Retail Capital, the World Federation of United Nations Associations and nearly 1,000 other SMEs and NGOs around the world. 


Not a Heavy Chef member yet? 

To access all recipes, sign up here.


Learn from someone who speaks from a position of real authority, perspective and experience.


Implement practical tips and techniques learned in the trenches - doing, rather than talking.


Join a cohort of like-minded entrepreneurs in our growing community and share your learnings as you go.

Why Are Heavy Chef Recipes So Highly Regarded? 

One Tasty Recipe.
Ten Tiny Bites. 

Each Heavy Chef recipe is made up of ten focused 'learning bites' of five minutes or less. 

For Entrepreneurs.
By Entrepreneurs. 

Continually focusing on the needs of our ever-growing community of entrepreneurs. 

Access Anytime. Anywhere. Anyhow. 

As long as you have an internet-enabled device, you can digest a tasty learning bite. 

Not yet a member? Sign up here.

Want Even More?

Heavy Chef has thousands of learning bites, just like these. Search from technology, leadership and creativity topics, served up by the heaviest chefs in the world. 

Search Recipes